Role Overview:

As Office Manager, you will be the backbone of our daily operations, ensuring that our virtual and physical touchpoints run with total efficiency. This role is vital for maintaining the seamless workflow that Heigard is known for. This is a high-trust, high-ownership role suited to someone who naturally cares about the details and who takes genuine pride in making things run seamlessly.

Key Responsibilities:

• Run day-to-day office operations: opening/closing routines, cleaning, organisation and presentation of shared spaces
• Manage supplies, kitchen stock, equipment and meeting rooms, keeping everything functional and well-stocked
• Liaise with building management, cleaners and contractors for maintenance, repairs and services
• Be the point person for office questions and issue resolution
• Support onboarding/offboarding
• Coordinate internal events, team lunches, meetings and workshops
• Welcome and host visitors with professionalism and warmth
• Keep reception and meeting rooms aligned with our brand and standards
• Manage deliveries, post and front-of-house operations
• Process invoices, track local budgets and support expense reporting
• Maintain internal documentation for office operations and procedures

Your Skills & Qualifications

• 2+ years in office management, facilities coordination or team operations in a high-performance environment
• Impeccable organisational skills and attention to detail
• Clear communicator with confidence working across levels from team members to senior leaders and external visitors
• Highly proactive: you anticipate needs, take initiative and get things done without being asked twice
• Strong alignment with our values around precision, pride, hospitality and responsiveness